Question 1

Does it work on mobile?

Accepted Answer

Yes! Glamovix is fully optimized for mobile devices. Our AR try-on experience works seamlessly on both iOS and Android browsers, including Safari and Chrome. The camera-based try-on adapts to any screen size for a smooth experience.

Question 2

Does it support Shopify?

Accepted Answer

Absolutely. Glamovix is built specifically for Shopify. It integrates directly as a Shopify app with a one-click install from the Shopify App Store. We sync with your product catalog and provide a Theme Extension for easy button placement — no coding needed.

Question 3

Is coding required to set up Glamovix?

Accepted Answer

No coding required at all. Glamovix uses Shopify's Theme Extension system, which means you can add the virtual try-on button to your product pages through your Shopify theme editor with a simple drag-and-drop. The entire setup takes under 10 minutes.

Question 4

Does it slow down my website?

Accepted Answer

No. Glamovix is designed for performance. The try-on module loads asynchronously and only initializes when a customer clicks the try-on button. Your storefront speed and Core Web Vitals scores remain unaffected.

Question 5

How accurate is the virtual try-on?

Accepted Answer

Our AR engine uses advanced 3D face tracking with real-time lip segmentation to deliver highly accurate shade visualization. We support precise hex color matching, adjustable intensity, and multiple finish types (matte, gloss, satin) to match real-world products as closely as possible.

Question 6

How long does the setup take?

Accepted Answer

Most merchants are up and running within 10 minutes. Install the app from Shopify, add your products, set the shade colors, and enable the theme extension. That's it — your customers can start trying on lipsticks immediately.

Question 7

What data do you collect from my customers?

Accepted Answer

None. Glamovix processes everything on-device using the customer's browser. We do not transmit camera feeds, facial data, or any personal information to our servers. See our Privacy Policy for complete details.

Question 8

Can I try Glamovix before committing?

Accepted Answer

Yes! Our Essential plan comes with a 7-day free trial so you can test the full AR experience on your store before any charges. No credit card required to start.

Question 9

Do you support products other than lipstick?

Accepted Answer

Currently, Glamovix specializes in lipstick and lip product virtual try-on. We are actively developing support for additional cosmetic categories. Stay tuned for updates!

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel your Glamovix subscription at any time directly from your Shopify admin panel. Go to Settings > Billing > Subscriptions, find Glamovix, and click cancel. There are no cancellation fees or long-term contracts.

Frequently Asked Questions

Still have questions?